Shipping policy

At Amekra, we ensure that your stabilizers are delivered safely and on time. Once your order is confirmed, it is processed within our standard handling period, which may vary based on stock availability and order volume. Shipping times depend on your location, courier partner efficiency, weather conditions, and external factors beyond our control. We work with trusted courier companies to ensure your order reaches you securely. Once the order is dispatched, you will receive an email or SMS with the tracking details so you can follow the shipment's progress.

We strive to deliver all orders within the estimated delivery time, but delays may occasionally occur due to unforeseen circumstances. In such cases, we request your patience and assure you that we will coordinate with the courier partner to expedite the delivery as quickly as possible. Customers are advised to provide accurate and complete address details, as incorrect information may cause delays or non-delivery.

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Certain regions may have different shipping fees based on distance, courier availability, or product weight. In some cases, free shipping may be offered on specific products or during promotional periods. We do not offer shipping to areas that are considered non-serviceable or restricted by our courier partners.

If a package arrives damaged, tampered with, or partially opened, we request you not to accept the delivery. Kindly inform us immediately with photos or videos so we can take the matter up with the courier company and arrange a suitable resolution. Once a package is marked as delivered by the courier, Amekra cannot be held responsible for stolen or misplaced items.

Our team is committed to providing a smooth and secure delivery experience. If you have any questions about your order’s shipping status or need assistance, you can contact our support team, and we will be happy to help.