Shipping Policy

Amekra’s current shipping policy focuses on general order handling and shipping timeframes.  To align with the warranty card, the policy should incorporate shipping‑related terms for warranty returns and replacements:

• Standard shipping - Keep the existing description that orders are processed within standard handling times and shipped via trusted couriers.  Customers should provide accurate addresses and refuse packages that arrive damaged or tampered.
  
  
• Warranty‑service shipping  -  Add that for the first warranty replacement, Amekra will arrange free pick‑up and shipping.  For subsequent warranty claims, customers are responsible for two‑way shipping costs.  Customers may choose to retain their existing cabinet (shipping only) or receive a new cabinet for 30 % of the purchase price plus shipping.
  
  
• Return packaging -  Remind customers to reuse the original box and protective materials when returning a stabilizer.  The warranty is void if the unit is returned with transit damage due to inadequate packaging.
  
  
• Non‑serviceable regions and delays - Maintain the existing note that shipping charges vary by region and free shipping may be offered during promotions.  Continue to caution that Amekra is not liable for delays caused by courier partners, weather, or other external factors.  Clarify that once a package is marked as delivered, Amekra cannot be held responsible for theft or misplacement.